Source: iMore
It seemed to point to the MacIntosh HD fusion internal drive. I am not experiencing any other app issues with the drive. First Aid on both parts of drive show as fine. I installed DriveDx and it is showing errors on the sata portion of the fusion drive: (see attached output) Reported Uncorrectable Errors 5734 Current pending sector count 8. Nov 19, 2019 There are a couple of ways to get around the problem, so you can check and repair your Mac’s normal startup drive. The methods include starting up from your OS X Recovery HD volume, or another drive that contains OS X. (Please note: If you're checking a Fusion drive, you must start up with OS X 10.8.5 or later. Maybe the power will go out, maybe a drive will fail, or the download of the OS could be corrupt. Why take the chance of having your Mac restart from an aborted install and end up with just a gray or black screen staring you in the face, when having a current backup allows you to quickly recover from such catastrophes. You don’t like the new OS.
It is that time again. Time to decide whether to keep or replace your Mac laptop or desktop computer. If you are reading this article, chances are you've already come to the decision to replace your Mac with the newes model (or maybe you just got a new Mac as a present!), and you're thinking about selling your old one.
The first thing you should do before hitting the streets to sell your old Mac is clear it of any and all personal data. You don't want to accidentally sell your computer to a stranger when you are still logged into iCloud.
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The next step is to reinstall the Mac's operating system so that the new owner can get started without having to figure out how to start up in recovering mode. Believe me, that can be a pain.
If you're going through the process of erasing your old Mac and reinstalling the operating system, we've got some common troubleshooting tips to help you out. Don't forget to follow the additional steps if you're selling a MacBook with Touch ID.
Clean the Mac of your personal data before erasing it
If you're about to sell your old Mac, the one thing you don't want to do is to give away the data you've been storing on it all these years. It's a security and privacy thing for you, but it's also important for the buyer. If you leave behind anything that needs to be logged into with a password, that buyer is going to have to track you down and get your password in order to change ownership. A completely fresh-from-scratch Mac is the best way to do this.
Step 1: Back up your Mac
If you already have your new Mac on hand, you can transfer all of your data from your old Mac or use an older Time Machine backup. If you don't have your new Mac yet, well ... then you probably shouldn't be selling your old one yet. But, if you really don't think you'll need your old computer before getting your new one, just make sure to back up your data so that nothing happens to it before you get what you need onto your new Mac.
Step 2: Sign out of everything
The software you have on your Mac is licensed to you, which means it doesn't get transferred to the new owner of your computer (except the operating system). In order to avoid complications with the new owner attempting to download and install software that is licensed by you, make sure to sign out of everything your personal information is connected to.
How to sign out of iTunes (macOS Mojave and older)
How to sign out of iMessage
How to sign out of iCloud
Step 3: Unpair your Bluetooth devices
If you're keeping your Bluetooth devices, you don't want to leave them paired to a Mac that you're getting rid of. It isn't really that important of a step, but if you sell your old Mac to, say, a roommate or someone living in the same house as you, you may experience accidentally connecting back to it.
Note: If you're unpairing a keyboard, trackpad, or mouse on a desktop Mac, be sure to have a wired one plugged in or you won't be able to type or use a curser and you'll have to repair it all again.
Step 4: Erase your hard drive
Once your data is backed up and you've signed out of everything that might connect your old Mac to your personal information, you can erase everything on it by reformatting the hard drive.
Repeat this process for all data disks under your startup disk. Do not use Delete Volume Group. Once you've deleted all of your data drives, you'll move on to erasing your startup disk.
Download Mac Os High Sierra
Source: Christine Romero-Chan / iMore
After you erase your hard drive it will be ready for a clean installation of the operating system. You should already be in the Utilities window after erasing your Mac. If not, restart your computer and hold down Command and R at the same time until you see the Apple logo.
Make sure to reinstall macOS through Recovery Mode, holding down Command+R. You may be asked to sign in with your Apple ID.
If you get stuck during reinstallation, see our troubleshooting section for additional help.
Note: Make sure your Mac is connected to the internet in order to verify the software. You'll be asked to do so during the installation process.
If, while reinstalling macOS, you're asked to enter a password, enter the password you use to unlock your Mac, not your Apple ID.
Your Mac is now clean and ready for a new owner. They will complete the setup instructions to get started using the Mac, as well as download the latest macOS operating system that is available and supported on their Mac.
Troubleshooting erasing your hard drive or reinstalling macOS
I've gotten a lot of very specific questions about issues some readers have with erasing or reinstalling macOS (usually reinstalling). Sometimes, the easiest way to fix issues with reinstalling macOS is to start by holding Shift+Option+Command+R which will put your Mac into an alternate version of Recovery Mode that allows you to install the original macOS that came with your Mac. From here, you can either keep that operating system and let the new owner update to their preferred macOS, or go through the macOS update process.
If, during the macOS reinstallation process, the installer doesn't see your disk or says you can't install the operating system on the disk, you may need to try erasing your hard drive again. Restart your Mac and hold down Command+R to bring up Recovery mode and repeat Step 4.
Since macOS changed to APFS, some readers have struggled with which format option to choose when erasing their disk. Here are some other possible troubleshooting issues from Apple's support document that may help you.
Are you formatting the disk that came built into your Mac?
If the built-in disk came APFS-formatted, don't change it to Mac OS Extended.
Are you about to install macOS High Sierra or later on the disk?
If you need to erase your disk before installing High Sierra or later for the first time on that disk, choose Mac OS Extended (Journaled). During installation, the macOS installer decides whether to automatically convert to APFS—without erasing your files:
Are you preparing a Time Machine backup disk or bootable installer?
Choose Mac OS Extended (Journaled) for any disk that you plan to use with Time Machine or as a bootable installer.
Will you be using the disk with another Mac?
If the other Mac isn't using High Sierra or later, choose Mac OS Extended (Journaled). Earlier versions of macOS don't mount APFS-formatted volumes.
To learn which format is currently in use, use any of these methods:
If you're still having trouble with either erasing your hard drive or reinstalling macOS, please reach out to us in the forums. We have a wonderful community of Apple users that are happy to help someone in need.
Any questions?
Is there anything about resetting your Mac to prepare it for sale that you need help with? Let me know in the comments and I'll get you squared away.
Updated May 2020: Updated for macOS Catalina.
macOS CatalinaMain
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The excitement of installing a new version of macOS, especially if its a High Sierra 10.13, is only tempered by the possibility of it not working properly or not being compatible with the apps you use most.
Before you begin upgrade to macOS make a bootable backup
If you haven’t started the process of upgrading yet, check if the Mac is compatible with macOS High Sierra and make a bootable backup.
Do it now, before you do anything else. If things go disastrously wrong at least you’ll be able to boot from macOS’ Recovery partition and migrate all your data back to your Mac. You can use any backup tool you like – Apple obviously favours Time Machine, but you don’t have to use it. You can use, for example, Get Backup Pro, which comes with your Setapp subscription. Don’t have a Setapp subscription? Click here to sign up.
Common macOS High Sierra problems
While most new versions of macOS are relatively problem-free, it’s not unknown for users to have issues – particularly with a beta or .0 release. Thankfully most are easy to resolve. Here’s how to fix the most common High Sierra issues.
High Sierra installer won’t download
If you’re trying to download the macOS High Sierra installer, you’ll need to have signed up to App Store. If you’ve done that, and managed to start the downloading process only for it to fail, force quit the App Store app.
macOS High Sierra won’t install
If the download completes successfully but the installation doesn’t finish, force quit the installer using the same procedure as above.
Mac Os Sierra Download Apple
If that doesn’t work, try deleting the downloaded installer (it’s in your Applications folder) using CleanMyMac and download it again.
If you have a copy of macOS Server in your applications folder, that may be the root of the problem. Delete it and try again.
Getting the rainbow wheel every few seconds after upgrade
Check console.app and if you’re getting errors from sandboxd and hidd (IOKit), your problem is a third party software. It’s probably because it wasn’t supported by the new APFS file system. It tries to repeatedly update causing your Mac laptop to be stuck in an endless loop. To fix this issue, just find and remove this app and everything will be fine.
Nuclear Fusion DriveWhat if macOS High Sierra stops responding?
If your Mac hangs and you can’t do anything at all, wait up to half an hour to see if that helps. If not, force your Mac to restart by holding down the power button and waiting for it to shutdown and then start again.
Fix macOS problems
A top-notch selection of tools for fixing High Sierra issues. Try what works for you the best, free of charge.
macOS 10.13 High Sierra keeps logging out
In case you’re getting tired of you new OS kicking you out of your account on random occasions, there’s a chance it’s pretty easy to turn it off. For instance, there is a setting in your Security & Privacy menu that is responsible for that.
You can go even further and turn off the need to enter your password every time you open your Mac or turn it on. In the same Security menu find General settings and uncheck another box, the one saying “Require password after sleep or screen saver begins.” As you can tell, though, that it not the most secure option, especially if it’s your work computer or if you can expect other people getting a hold of it.
If the problem occurs when you’re using Chrome browser, disable the hardware acceleration feature: look for Advanced menu in its settings and turn off hardware acceleration.
How to fix USB devices not recognized on High Sierra
It’s not a nice thing to find out after getting a brand new system, but some Macs have been struggling with USB devices after the upgrade. If your Mac is one of them and refuses to see or read USB drives, external drives, and so on, try resetting SMC.
We’ve explained earlier in the article how to do it, but here’s brief instruction. For all laptop Macs like MacBook, MacBook Pro, and Air, simply turn it off and then on again, while holding Shift + Control + Option and the Power button for 10 seconds.
For iMac, Mac mini, Mac Pro, and Xserve, You start my turning off your Mac and then unplug the power cord. Chill for about 15 seconds. Look out of the window or something. Plug the cord back in, wait a couple of seconds and turn your Mac on.
If the problem remains, you can try to reinstall High Sierra or consult with customer support at Apple.
Security issues in High Sierra: Password Stealing
The only known and relatively famous security issue with the latest macOS is the password stealing code created by security researcher Patrick Wardle. Long story short, he showed that if he wanted to (and you allowed him by installing his malicious code on your Mac), he could extract your passwords from Keychain without having your master password for the system.
If you look into it, it all boils down to “Don’t get into white vans with strangers and don’t install suspicious software from shady developers on your Mac.” Basic safety precautions. Make sure you visit the developer’s website, make sure you install signed apps from trusted sources. That’s about it.
To check your safety settings, go to System Preferences > Security & Privacy > General and see if ‘App Store and Identified’ developers is selected.
Meanwhile, Apple is reportedly working hard on patching up the breach.
How to fix Mac running slow on macOS High Sierra
In case you’ve just upgraded to the new macOS and your Mac runs slower than it used to, worry not. It’s common and it’s not exactly an issue. The thing is that your Mac is reindexing a bunch of files while running a new system and it slows down its productivity and performance.
For 12-24 hours your Mac could experience these trouble and they are still within the range of normal behavior. If your Mac is running slow a few days after the upgrade, try some Mac-optimizing utilities to fix it. For instance, there is an app called CleanMyMac that can remove system junk and speed up your Mac. It’s a Mac cleaner with a set of handy utilities, some of which might come in handy.
For instance, one of the reasons for your Mac slowing down could be that some apps hog too much RAM. To see if this is the problem, try opening Activity Monitor and see which apps take to much processing power. If some of them seem to be exceedingly greedy and you’re pretty sure that’s not how it’s supposed to be, you can reset them.
To fix RAM-consuming apps, use the special module in the CleanMyMac app that we mentioned earlier, Uninstaller. Simply open CleanMyMac, go to Uninstaller, find the app in question and click Reset. The app will then lose its preferences and stored info and roll back to default settings. It’s basically like reinstalling it but without the hassle.
If your Mac goes all the way and becomes completely unresponsive or even needs rebooting, follow the instruction in our guide on how to speed up a slow Mac after installing macOS.
Fix problems with apps compability
With every macOS upgrade there are older versions of apps that are no longer supported by their developers. One casualty of High Sierra is Microsoft Office 2011 for Mac. Microsoft has said that it will not offer support for it running on new macOS and it’s likely you’ll have problems with it. The only solution is to upgrade to Office 2016.
For other apps, upgrade them and check the developer’s website for details of High Sierra support. Even if an app doesn’t work with the new version of the new OS, it’s possible its developer is still working on support and it will work by the time macOS ships.
If you want to delete an app – perhaps because you’ve replaced it with a newer version – use CleanMyMac Uninstaller to make sure you delete all the files associated with the app.
Display issues on High Sierra
A few things can go wrong with your Mac’s display after the upgrade, so let’s see what can be done when they occur. You might experience troubles waking your Mac from sleep, when the display just never comes live or it does, but minutes after you’ve jammed every key on the keyboard.
Then you might also experience flickering of certain images while browsing the web. The last issue is a grey screen or a blue screen that signal something going pretty wrong with the whole Mac-to-display connection.
What you need to do to fix it is resetting your NVRAM. It’s that kind of memory that unlike regular RAM is non-volitile which means it keeps info when your Mac is turned off. That’s why simply turning it off and on again won’t help. Anyway, it’s a quick fix.
That should do it.
Fix Wi-Fi problems
One of the issues that has been reported the macOS High Sierra is with wifi signals. To analyse your wifi network after installation, use WiFi Explorer or NetSpot, both available in Setapp. Both these tools map the wifi networks within range of your Mac and identify areas where signals are either strong or weak. By using one of these apps, you should be able to tell if your Mac is having wifi problems.
If you can’t identify a problem and can’t connect to a network, try switching wifi off in the Finder menu bar, waiting 30 seconds and switching it back on again.
Bluetooth issues on macOS 10.13
Not much has been reported about Bluetooth issues on macOS High Sierra at the moment. However, there’s always one infallible piece of advice to give: re-pair your device. Find the Bluetooth icon in the upper right corner and open its preferences. If you can’t see it there, go to System Preferences and find Bluetooth menu.
Hover on the device in question and click the X-mark next to it. This not just disconnects the device, but removes it entirely from the list until you pair it back. To restore the device, set it into the painting mode and when it shows up in the list below, click “Pair.”
Mac Os Sierra Fusion Drive Issues Windows 10macOS High Sierra battery problems
Ramping up performance and adding new features while avoiding putting more strain on a battery is tough. So don’t be surprised if your Mac’s battery (if it’s a laptop) doesn’t last as long after upgrading. Use iStat Menus, available in Setapp, to monitor battery life – as well as CPU usage, fan speeds, temperatures and a host of other data. That way you’ll be able to tell if your battery really is performing less well after upgrading.
Your Mac use more power when it’s processor is under stress – partly because it generates heat which needs fans to cool it. So quit any apps that are hogging processor cycles if you’re not using them. You should also update apps to their most recent versions, and could turn down your screen’s brightness and move somewhere cooler if you’re sitting somewhere that’s particularly hot.
If your Mac’s battery hasn’t been its best self since the upgrade, try checking where the problem is. Open Activity Monitor > Energy and see which apps take up the most. Browsers and rendering software is expected to be energy-heavy, so that’s normal.
But if you’re seeing some minor applications you rarely use taking up a chunk, consider uninstalling them. You can use the specially-made CleanMyMac's Uninstaller for the job, because just dragging an app to the trash doesn’t uninstall it fully.
No Mail notifications in macOS High Sierra
In case you either see mail notification for less then a second or don’t see it at all, there might be a problem with settings. Try checking if you have the notifications turned on in System Preferences > Notifications. Does you alert style say “Banner”? If it does but the problem remains, change the alert style from 'Banner' to 'Alert' or 'None'. After that you can switch it to 'Banner' again and from now on it should work fine.
APFS compatibility issue with games and Unity engineMac Os Sierra Dock
This part is for gamers only. If any of these names ring a bell for you, don’t rush to upgrade: 'Cities: Skylines', 'Civilization V', 'Team Fortress 2,' 'Half-Life 2,' and 'Counter-Strike: Global Offensive.'
Developers of these games and of the Unity engine, joined by threads on Reddit and Steam, have all voiced concerns about the APFS system and its compatibility with the main game engine and graphic controls. So, before you upgrade, hit Reddit or Google and find out if these troubles have been resolved.
If all else fails
If a force restart doesn’t work and you can’t get your Mac to run the new OS at all, the next step is to try repairing the disk on which it’s installed.
If that doesn’t work, you’ll need to reinstall macOS.
When it’s done, choose Reinstall macOS and select your Mac’s main drive as the destination. Wait for High Sierra to install and restart. When you see the Setup Assistant, choose the option to migrate data from another disk and choose the external disk as the source.
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